Last Updated: November 25, 2025 Website:www.veilgrace.ca Owner: Ummehany – Veil & Grace
Introduction
At Veil & Grace, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.veilgrace.ca or make a purchase from our store.
By using our website, you consent to the collection and use of your information as described in this policy.
1. Information We Collect
We collect several types of information to provide and improve our services to you:
A. Personal Information
When you make a purchase, create an account, or contact us, we may collect the following personal details:
Full name
Email address
Billing and shipping address
Phone number
Payment details (processed securely via third-party payment gateways such as PayPal or Stripe; we do not store your credit/debit card details).
B. Non-Personal Information
We may also collect non-identifiable data such as:
Browser type and version
Device information (e.g., mobile or desktop)
IP address
Cookies and browsing behavior on our site
2. How We Use Your Information
We use your information for the following purposes:
To process and fulfill your orders
To send you order confirmations, shipping updates, and other transaction-related emails
To respond to your inquiries or customer service requests
To improve our website experience and product offerings
To send marketing or promotional communications (only if you have opted in)
To comply with legal obligations and prevent fraudulent activity
3. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and analyze website traffic.
You can choose to disable cookies in your browser settings, but some parts of our website may not function properly as a result.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with trusted third-party service providers to help us operate our business, such as:
Payment gateways (e.g., PayPal, Stripe)
Shipping providers (for order delivery)
Email marketing platforms (only if you have subscribed)
These third parties are only given access to the information they need to perform their specific tasks and are required to keep your information secure and confidential.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
All transactions are processed through secure payment gateways that use SSL encryption. However, please note that no online platform is completely risk-free, and we cannot guarantee absolute security of data transmission over the internet.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access, correct, or update your data
The right to request deletion of your personal information (subject to legal obligations)
The right to withdraw consent for marketing communications
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal requirements, and resolve disputes.
8. Email Marketing
If you subscribe to our newsletter, we may send you promotional emails about new products, special offers, or store updates. You may unsubscribe from these emails at any time by clicking the “Unsubscribe” link at the bottom of the email or contacting us directly.
9. Links to Other Websites
Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.
10. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us immediately so that we can delete it.
11. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated “Last Updated” date. We encourage you to review this page periodically to stay informed about how we protect your data.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
